ChannelAdvisor System Maintenance
Oct 25, 13:00 UTCCompleted - The scheduled maintenance has been completed.Oct 25, 12:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 17,...
View ArticleFruugo US, Canada, UK, Australia, Germany, Austria, Ireland, Netherlands...
Oct 26, 07:27 UTCResolved - This issue has been resolved. At this time, all product updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Oct 26, 07:18...
View ArticleAmazon 3P North America Feed Backup
Nov 16, 20:33 UTCResolved - We are fully recovered as of 12pm ET (5pm UTC)Nov 16, 16:57 UTCMonitoring - Around 9:30 EST (2:30 UTC) we started seeing some recovery and NA feeds seem to be almost...
View ArticleRakuten Japan: Product Update and Order Import Issues
Nov 17, 11:45 UTCResolved - This issue has been resolved. At this time, all product & order updates are processing normally. There is no action required on the part of ChannelAdvisor clients.Nov...
View ArticleLazada Product Update Issues
Nov 22, 01:31 UTCResolved - This issue has been resolved. At this time, all product updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Nov 21, 07:33...
View ArticleCDiscount Product and Order Issues
Nov 27, 12:06 UTCResolved - This issue has been resolved. At this time, all product and order updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Nov 24,...
View ArticleGo Sport - Product and Order Issues
Nov 27, 23:59 UTCResolved - Our Engineering team are continuing to work with Go Sport on this issue.We will reach out to affected sellers with more information individually.Nov 27, 16:11...
View ArticleReport Center Issues
Nov 28, 20:15 UTCResolved - This incident has been resolved.Nov 28, 19:29 UTCInvestigating - Our Engineering team is currently investigating issues accessing the Report Center. We are working to...
View ArticleeBay Advertising Performance Data Delayed
Dec 5, 22:35 UTCResolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.Dec 5, 11:06 UTCUpdate - This issue is still ongoing as of today. eBay is...
View ArticleTarget Drop Ship Order Import Issues
Dec 13, 03:20 UTCResolved - This issue has been resolved. At this time, all orders are importing normally.There is no action required on the part of ChannelAdvisor clients.Dec 12, 19:31...
View ArticleSears Order Import Issues
Dec 16, 01:24 UTCResolved - This issue has been resolved. At this time, all orders are importing normally.There is no action required on the part of ChannelAdvisor clients.Dec 15, 11:01 UTCUpdate -...
View ArticleInventory File Import and Export Issues
Dec 18, 10:26 UTCResolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.Dec 18, 09:55 UTCMonitoring - The root cause of this issue has been resolved...
View ArticleLazada - Scheduled Maintenance
Dec 18, 16:00 UTCCompleted - The scheduled maintenance has been completed.Dec 17, 16:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 12,...
View ArticleWeb Shop Manager - Product Update and Order Import Issues
Dec 18, 23:47 UTCResolved - This issue has been resolved. At this time, all product and order updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Dec 18,...
View ArticleTikTok - Product and Order Issues
Dec 20, 06:35 UTCResolved - This issue has been resolved. At this time, all product and order updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Dec 19,...
View ArticleAmazon (All Locales) Product and Order Issues
Dec 21, 11:38 UTCResolved - This issue has been resolved. There is no action required on the part of Rithum clients.Dec 20, 16:36 UTCInvestigating - Our Engineering team is currently investigating...
View ArticleZalando Switzerland Order Import Issues
Jan 2, 01:35 UTCResolved - This issue has been resolved. At this time, all orders are importing normally.There is no action required on the part of ChannelAdvisor clients.Dec 29, 18:13 UTCInvestigating...
View ArticleMeta Feeds Delayed
Jan 3, 19:39 UTCResolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.Jan 3, 15:33 UTCIdentified - Meta has resolved the root cause of this issue...
View ArticleOnBuy UK - Product and Order Issues
Jan 5, 12:26 UTCResolved - This issue has been resolved. At this time, all product and order updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Jan 5,...
View ArticleAmazon Europe - Feeds Delayed
Jan 9, 00:40 UTCResolved - This issue has been resolved. At this time, all product updates are processing normally.There is no action required on the part of ChannelAdvisor clients.Jan 8, 12:49...
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